FAQ

Short answers to common questions.

Licenses

Where do I get my license key?

Open 1kscanner.com/settings, sign in, then copy your license key.

How many devices can I use?

1K Scanner is a 1‑seat license: one device at a time. If you activate on a new machine, it replaces the previous device.

Do I need the internet?

Yes. The app needs internet for license verification and market data. Offline usage is not supported.

Data & exchanges

Which exchanges are supported?

The app includes built‑in clients for: Binance (Spot/Futures), Bybit (Spot/Futures), OKX (Spot/Futures), Bitget (Spot/Futures), Gate.io (Spot/Futures), MEXC (Spot/Futures), Coinbase (Spot), Upbit (Spot/KRW).

Why are some charts empty?

Usually one of these:

  • The symbol is not available on that exchange.
  • The selected timeframe is not supported for that exchange/symbol.
  • The exchange is temporarily limiting requests (rate‑limit).

Features

What is the “Consensus” badge?

It’s a summary signal that combines short/mid/long timeframes into a single direction (Long/Short/Neutral) plus a strength score. It helps you compare many charts quickly.

What are Templates?

Templates automatically build a full layout (many tabs at once), like a market‑cap list or by‑sector tabs. You can open Templates with Ctrl/Cmd + T.

Can I save my workspace?

Yes. Use the app’s Save/Load flow to store a layout file. The app restores your last default layout on next launch.

Keyboard (quick list)

  • Enter: focus search
  • Space: single‑chart mode
  • X: crosshair
  • G: open TradingView
  • Ctrl/Cmd + S: Settings
  • Ctrl/Cmd + I: Indicators
  • Ctrl/Cmd + T: Templates