Refund Policy

0. Seller & Contact

• Seller: nomadamon Hyunduk Seo (Republic of Korea).
• Contact: staff@1kscanner.com / admin@1kscanner.com
• Payments and taxes are processed by Paddle; local taxes/VAT may apply. Paddle shows the final checkout total before you confirm payment.

1. Plans and Billing

1K Scanner is desktop chart review software for Crypto and U.S. stock charts. Free does not require payment; Core and Pro are monthly subscriptions. The software does not place trades, recommend what to buy or sell, or provide financial advice.

Paddle shows applicable taxes and the final checkout total before you confirm payment.

2. Refund Requests

You may contact us to request a refund. We review each request based on its circumstances, the transaction status, applicable law, and the available Paddle process. Submitting a request does not guarantee approval or a completion time.

Reasons for a request may include:

• Service malfunction or failure to access core features.
• Duplicate or unauthorized charges.
• Accidental purchase.

Refunds are submitted and processed through Paddle when available.

3. Refund Outcomes

If a full refund is approved, paid access for that subscription ends and the account returns to Free. A partial refund does not automatically change your plan while the subscription remains active.

4. Subscription Renewals

Core and Pro renew monthly unless cancelled. After cancellation, access remains active until the end of the current billing period, and no later renewal charge will be made for that subscription.

5. Contact

For refunds or billing questions, contact: staff@1kscanner.com